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Readiness Check

Confirm the following requirements have been met and work with your Onboarding Specialist to move to Steady State:

  • At least 40% of endpoint agents deployed
  • Data collectors and cloud APIs successfully integrated with Taegis™ XDR may be recommended for some customers, but not required
  • Provide escalation contacts to your Onboarding Specialist/Customer Success Manager

Important

Neither the ManagedXDR service nor ManagedXDR Elite service begins until 40% of your endpoint agents have been deployed. Until the 40% deployment milestone is met, and your Onboarding Specialist confirms you have entered the Steady State stage, our team of analysts does not review your data. We often find that our most successful customers move into Steady State within 30 days.

In most cases, the 40% deployment milestone is the only deployment requirement, but talk with your Customer Success Manager to ensure there are no other requirements.