Why Automate? ⫘
Automation through Secureworks® Taegis™ XDR relieves your organization of common challenges, such as lack of resources and time to handle otherwise manual tasks, by automating manual tasks. This provides you with more time to investigate and respond to suspicious activity more efficiently.
How Does Automation Work? ⫘
Secureworks creates connectors to supported IT tools within your environment. These connections allow us to take read-and-write actions across your infrastructure, with your approval. You then create playbooks, which represent a series of actions and logic, specific and configurable to your organization. These playbooks take action on your network automatically, relieving the need for manual tasks.
What Types of Tasks Can I Automate? ⫘
Some tasks you can automate through Taegis include:
- Creating and querying tickets through other ticketing systems
- Creating custom email and instant messaging notifications
- Managing alerts
- Response actions
- Repetitive Secureworks® Taegis™ XDR tasks, such as creating investigations and tagging endpoints
Automations Permissions ⫘
The ability to perform certain Automation actions is limited to your user role. Therefore you may not see all of the documented actions or screens. For more information, see User Role Permissions.