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Taegis™ Agent Supported Operating Systems and System Recommendations

integrations endpoints edr taegis agent secureworks


Supported Operating Systems

Windows Linux macOS
Windows 10 CentOS 7, 8, 9 Big Sur
Windows 11 Amazon Linux 2, 2023 Monterey
Windows Server (2016, 2019, 2022) Ubuntu 18.04, 20.04, 22.04 Ventura
Debian 11, 12 Sonoma
Oracle Linux Enterprise 8, 9
RHEL 7, 8, 9

Note: Only 64-bit Windows versions are supported.

Note: ARM is not currently supported on Linux, but is on the roadmap for future support.

Note: The macOS agent supports all OS versions that still receive security updates. While Apple does not explicitly state which versions are no longer receiving updates, there are some websites like endoflife.date that provide that information.

For more information about support for new OS updates, see Taegis™ Endpoint Agent Support for New Major Updates to Operating Systems.

System Recommendations

Note

These system recommendations are for the majority of installations, but because every endpoint is different and operates under varying conditions, additional resources may be needed.

Taegis™ XDR Endpoint Agent Version

See Taegis™ XDR Endpoint Agent Changelog for version updates.

Taegis™ XDR Endpoint Agent Support for New Major Updates to Operating Systems

The Taegis™ XDR Endpoint Agent Engineering team leverages operating system vendor beta builds to test for new major version releases of supported operating systems. This includes our testing coverage for Windows, macOS, and Linux platform supported operating systems. Because new operating system builds change between beta and the official generally available release, the Engineering team will validate the Taegis Agent on the official generally available release of the new operating system major version. Secureworks requires 30 days after the generally available public release to verify that the Taegis Agent operates as expected. If conflicts or bugs are discovered during testing, Secureworks reserves the right to adjust the 30 day support timeline and will announce an adjusted timeline for the support of the new operating system major version. In cases containing significant operating system changes that impact the Taegis Agent behavior and causes support to take longer than 30 days to achieve, Secureworks will provide workarounds and/or notifications in areas where service may be limited.

Secureworks reserves the right to change our policy without notice.

 

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