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Quarterly Security Protection Reviews

Approximately 30 days after Steady State monitoring begins, your Customer Success Manager will schedule an initial Security Protection Review (SPR). This will also be attended by either a Threat Engagement Manager for ManagedXDR customers, or a designated Threat Hunter for ManagedXDR Elite customers. The SPR agenda may include:

  • Defining shared program goals and plans
  • Examining your IT environment, including notable alerts and investigations
  • Identifying strategic recommendations to improve your overall security posture

After the initial SPR, an SPR will be conducted each quarter to continuously strengthen your program.